| 📩 Dear Lisa,
My company is growing fast, and suddenly, I find myself in a role I didn’t ask for—but one I know we desperately need. I’ve been told I’m the Process Champion, but what does that actually mean? Am I supposed to be the person writing every SOP? Policing every workflow? Convincing a team of reluctant colleagues that process won’t slow them down?
I don’t want to become the "process police." How do I embrace this role in a way that actually helps my company scale—without turning everyone against me?
Sincerely,
Organized, But Overwhelmed
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✒️ Dear Organized, But Overwhelmed,
Thanks for reaching out! Congratulations! Being named Process Champion means your company sees you as a leader—not the "process police." Your role is NOT to write every SOP or enforce compliance, but to drive accountability.
What It Means to Be a Process Champion
A Process Champion is the owner and advocate for the Process Component of the business. Your job is to ensure that processes are:
✔ Documented – Focus on the 20% of steps that drive 80% of results (Pareto Principle).
✔ Simplified – Keep it high-level. Use checklists, not lengthy SOPs.
✔ Followed by All – Processes should make work easier, not harder.
✔ Continuously Improved – They evolve as your company scales.
You Don’t Have to Do It Alone
The best Process Champions lead the effort—but don’t do all the work. You’re here to:
Step Further Into Leadership
This opportunity is your chance to make things simpler, faster, and more effective. Start small—get your leadership team involved, identify your core processes, and build momentum.
Quarter over quarter you will experience greater freedom from chaos.
You’ve got this!
Lisa
Process! How Discipline and Consistency Will Set You and Your Business Free
Process Tools for Business Leaders and EOS Implementers
If you’re ready stop the frustration and drive RADICAL ACCOUNTABILITY for results, we’ve got tools to help:
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