A Practical Process System Built for Construction Companies

If you're still fielding daily questions, fixing avoidable mistakes, or babysitting SOPs that no one uses—your Process Component needs more than documentation.

Even with EOS® or another operating system in place, most construction companies struggle to make process stick. You’re not alone.

That’s why Lisa Gonzalez—EOS Implementer®, speaker, and co-author of Process!—created the Process Success™ System: a practical, self-sustaining approach that helps field and office teams actually follow your processes day in and day out.

Lisa Gonzalez, Certified EOS Implementer and co-author of Process!

The Hidden Chaos of Unfollowed Processes


When your processes aren’t clearly documented, easy to find, or consistently followed, your team does one of two things:

They either come to you—or your PMs, Supers, or Operations leaders—for every question, decision, and issue.

Or worse—they don’t come at all… and just do it their own way out in the field.

That leads to one of two outcomes:

✅ You become the bottleneck for every project, every day.
✅ Or… jobs get delayed, mistakes happen, margins shrink, safety gets compromised, and clients get frustrated.

You stay stuck as the firefighter—chasing down answers, fixing errors, and reacting to the latest issue.

Even if your company runs on EOS®, weak process accountability means your project execution looks different from job to job, site to site, and team to team.

That’s why this matters: SOPs sitting in Drive or buried in emails aren’t enough.

You need a system that makes your processes real, repeatable, and actually followed in the field and the office.

From "Followed by Few" to "Followed By All"

Simple stick figure with arms raised and a question mark above their head, expressing confusion or uncertainty

Before

  • Every project issue ends up on your desk

  • SOPs and standard procedures are forgotten—or buried in outdated job folders

  • You’re stuck answering the same operational questions over and over

  • Onboarding new PMs, Supers, and field crews feels chaotic and rushed

  • You hesitate before answering client calls, worried it’s another complaint about quality or delays

  • Margin slips and cash flow stays unpredictable—because mistakes and rework eat away at profits

Hand-drawn stick figure with a smiley face making peace signs with both hands raised up in a celebratory pose

After

  • Teams handle daily issues without constant help

  • PMs, Supers, and crews follow workflows by default

  • Gain 5–10 hours a week for leadership or time off

  • New hires ramp faster with built-in process checklists

  • Onboarding is faster, easier, and consistent

  • Fewer errors = higher profit and cash flow

  • Office-to-field communication improves

  • You lead more, fix less

  • Clients get consistent, reliable results

What Visionaries and Integrators are Saying

How The Process SuccessTM System Works

The Process! Process Diagram

Commit

Without addressing mindset, the rest of this work falls flat. Whether your team is full of visionaries, creatives, or just change-fatigued, this module makes them embrace process.

3-Step Process Documenter

Simplify, don’t over-document. You’ll use lightweight tools (some enhanced with AI) to make workflows easier to follow — and even easier to sustain.

The Followed By All Checklist

Set up a rhythm of accountability without micromanagement. Smart nudges, clear visibility, and culture alignment turn process into momentum.

All The Tools You Need

Short, focused on-demand modules

Zero fluff. Learn in days. Launch through your Rocks each quarter. Get back to work with a system your team can run.

Templates & checklists

Guided workflows and smart prompts simplify rollout and improve consistency. No tech overwhelm, just streamlined clarity.

Live Coaching & Peer Support

Monthly accountability through live training with Lisa and a like-minded community of leaders rolling out the same improvements in real time.

The Process Success System

4-Week Cohort Membership

$1,995

For teams who want accountability and faster implementation.

Join a 4-week cohort with Live Q&A, with Lisa González. Learn and bring your process issues to live sessions with the creator of Process SuccessTM and co-author of Process! 

Recorded On-Demand Training. Improve mindset, documentation, and process compliance — built for EOS® teams.

✅ Plug-and-Play Templates & SOPs
Ready-to-use tools: checklists, examples, and editable frameworks.

✅ Private Community Access. Connect with peers to share wins, accountability, and stay motivated.

Structured Support for Rollout
Leadership guidance to help your team follow your processes with confidence.

Instant Access to Course and Community

You May Be Wondering...

Want to Stop Micromanaging?

Join today and get results!

Get Started and Get Results

$495

Instant Access