Finally, a Process Accountability System for Companies Running on EOS®
...and other operating systems. If your business is growing, but you still feel like the glue holding everything together—it’s not you. It’s your process.
I’m Lisa Gonzalez, speaker, EOS® Implementer, and co-author of Process!. I help entrepreneurial companies document less, follow more, and finally get their processes working—for the sake of your leadership team, your employees, and your clients.
Like past clients, stick with us and experience Process SuccessTM.

When Processes Break, So Does Your Business
Without clear, usable processes:
- Every question still comes to you.
- Employees improvise or guess.
- Your team becomes reactive instead of proactive.
- Customers feel the inconsistency.
- Morale dips, and good people burn out.
What Changes When Process Starts Working
When you build a culture where process is respected and used daily everything shifts:
- Leaders regain time to focus on growth and innovation.
- Employees feel confident and clear on how to succeed.
- Customers experience consistent, high-quality delivery.
How I Help
I specialize in helping growth-minded companies strengthen their Process Component, without creating bureaucracy, bottlenecks, or burnout.
- Tools teams adopt quickly and actually enjoy using.
- A mindset-first approach that unlocks team commitment.
- Real-world experience with EOS®and non-EOS teams alike.
Let’s Get You Started
If you’re ready for process that works—for your leadership, your team, and your customers—you’re in the right place.
Want to dive deeper?
What Clients Are Saying
“We’d written SOPs for every department, but no one followed them. Lisa helped us shift our team’s mindset—and the culture. Now our clients get a consistent experience, and I’m not stuck fixing the same mistakes every week.”
— Matt, Integrator, Marketing Firm
“We were onboarding people into chaos. Now, we plug them into a system that actually works. It’s changed how our team functions—and how our customers experience us.”
— Jenny, Operations, Architectural Firm
Meet Lisa
I’ve trained EOS Implementers, spoken to hundreds of teams and run workshops to train teams on shifting from being "process-aware" to "process-committed." That commitment changes everything.
Process is not paperwork—it’s empowerment. When your team knows exactly what to do and how to succeed, you get accountability without micromanagement, consistency without complexity, and time to finally lead.
Are you an EOS Implementer?
Learn more about our trainings upcoming Process SuccessTM certifications!