Streamline Your Operations: Document, Simplify & Execute with Proven Systems
Transform chaos into clarity. Build efficient processes that your team actually follows.
Are your business operations held together by tribal knowledge and sticky notes? Or are they non-existent? It's time to document, simplify, and systematize the way you work. Learn how to create processes that scale your business without adding complexity.
Why Most Businesses Struggle with Operations
Most businesses don’t suffer from bad people, they suffer from bad or missing process.
- Everything lives in someone's head
- Team members doing the same task differently every time
- New hires take months to get up to speed
- Firefighting mode instead of strategic growth
- EOS® perspective: Without documented processes, you can't achieve traction
Process is what turns effort into efficiency – and chaos into clarity.
The Process SuccessTM Approach to Excellence
Three Steps to Documented Processes
The EOS® Process Component™ helps businesses achieve efficiency through a simple, powerful framework:
Identify → Document & Simplify → Package
- Identify: Reach agreement with your leadership team on what your core process are.
- Document & Simplify: Get it out of people’s heads and onto paper. Strip away unnecessary complexity and focus on what truly matters.
- Package: Make it accessible, trainable, and easy to follow every time.
This framework was developed by Lisa González and Mike Paton in Process!. It transforms abstract know-how into repeatable systems your team can actually use.
The Steps to Operational Excellence
Step 1: How To Identify Your Core Processes
- What are the 5-10 processes that drive 80% of your results?
- Start with revenue-generating and customer-facing processes
- EOS® framework: Focus on what matters most
Step 2a: How to Document Your Processes
- Get the process out of people's heads
- Use simple formats, such as an outline. Later you can package using checklists, flowcharts, or video capture.
- Involve the people who actually do the work
Step 2b: How to Simplify Your Processes
- Remove unnecessary steps
- Eliminate bottlenecks
- Ask: "What would this look like if it were easy?"
Step 3: How to Package Your Processes
- Make processes easy to find (central location)
- Make processes easy to use (digital, searchable)
- Use visuals and examples with the end-user in mind
Step 4: How to Get Your Processes Followed
- Train your team on the new processes
- Measure for compliance, frequency, or results
- Manage your team, have consequences, or use LMA by giving feedback when the process isn't followed. Celebrate when it is followed well!
- Update, annually at the latest based on feedback and to stay ahead of competitors
Resources to Help You Streamline
Free Tools for Process Success
Profit Leak Calculator
Uncover inefficiencies that are silently draining profit from your operations.
Process Gap Assessment
Measure your current operational maturity and identify opportunities for improvement.
Other Programs for Process Success:
Process Success™ Bootcamp
A 6-week online program that helps you document, simplify, and operationalize your core processes—complete with live training and accountability.
Process Success™ Self-Guided
A DIY version of the Bootcamp for teams who prefer to work at their own pace.
Process Success For EOS® Implementers
EOS® Implementer Workshops
Equip your clients with the tools and frameworks they need to master the Process Component™.
Resources for Process & Execution
Thought Leader Articles Help You Master Operational Excellence
Do You Know Your Biggest Process Compliance Barrier?
Why leaders often struggle to achieve consistent process compliance and how to fix it.
Toxic Relationships in Business: The Cost of Ignoring Process
How unclear roles and responsibilities create ongoing conflict and inefficiency.
Simplifying Complexity: Business Lessons from The Checklist Manifesto
Hidden costs of undocumented systems and how to fix them.
What Clients Say About Process Success
“We once spent $250K on a process no one used — 80+ pages that just sat on a shelf. This program showed us how to simplify and make it usable. Now our team follows it daily, and process finally drives real results.”
- Leota B., Operations & Process Champion
“We keep layering on more process and have real momentum. As I mentioned at our SOC, we’re almost unrecognizable — more than double the revenue from just a few years ago.”
- Richard C., Whitmore Pest Control
Ready to Streamline Your Operations?
STOP running your business on institutional knowledge and guesswork.
START building scalable, documented processes that free you from the day-to-day chaos.
