Process Success™ for leadership teams running on EOS®

Stop losing freedom, time, customers, employees and profit to broken process.

You built the business for freedom. Somewhere along the way, it started running you. Broken process is quietly costing you time, good people and profit.

The free Profit Leak Calculator. Under five minutes.

Lisa Gonzalez, EOS Implementer and co-author of Process!

Co-author of Process!

Traction® Library

EOS Implementer®

Self-implemented EOS in our own company first, now 500+ sessions with others

Hundreds of rooms

Speaking, Workshops and private consulting engagements

EOS Conference speaker

On process and other EOS tools

Does your business still run through you?

Most leaders don't see it happening. They just feel it.

It's 5:30 on a Tuesday, and you're still the one everyone comes to for answers.

Five people do the same job five different ways.

You wrote it down once. It went in a binder, and nobody follows it.

You can't take a week off without checking in.

That isn't a people problem. It's a process problem. And it costs more than your time.

What does broken process cost a business?

Across hundreds of workshops and consulting engagements, I consistently see 5 to 10% of profit leaking out through process gaps.

It hides in every question you answer twice, every good employee who leaves because nothing was clear, every fire you put out again, and every discount you give to make a mistake go away. Gallup puts unnecessary turnover at $1 trillion a year in the United States alone.

See what it costs your company in under five minutes. Free, and easy to share with the rest of your team.

What changes when your processes are Followed By All?

Before

  • Every answer runs through you.
  • Everyone does it their own way.
  • Good people leave because nothing is clear.
  • Profit leaks where you can't see it.
  • Vacations involve many check-ins on email, text, calls, etc.

After

  • The team finds the answer without you.
  • A new hire follows the steps on day one.
  • Customers get the same experience every time.
  • You take a week off, and the business runs the same.
  • Your company is more profitable.
  • You all get more freedom!

Process creates freedom.

How do you get your processes Followed By All?

One process at a time, one quarter at a time, with your whole leadership team in the room.

1

Find your number

The free Profit Leak Calculator shows what broken process is costing your company each year.

2

Commit as a team

Room 1, the Lobby, is free. Every leader commits to this work before anyone documents a thing.

3

Fix one process a quarter

Your team works through the rooms inside meetings you already hold, until at least one core process is Followed By All. Then we'll show you how to keep the momentum of continuous improvement.

The workshop

The Process Self-Implementer Workshop

Stop the Profit Leak and Strengthen Your EOS Process Component

A nine-room workshop your leadership team runs itself, one room a week, inside meetings you already hold. In one quarter, one core process goes from living in someone's head to Followed By All.

Each room (module) is under 30 minutes. Small investment of time for an ROI that sticks.

Built on the tools in Process!, including the 3-Step Process Documenter and the Followed By All (FBA) Checklist.

Whether you're currently working with an EOS Implementer, Graduated, or Self-Implementing, this is for you.

Leadership Team Pack

$1,750 a year

Per year, for up to 7 users. One login per leader.

  • All nine rooms, templates and worksheets
  • A manual way and an AI way in almost every room
  • A live monthly call with Lisa, the second Thursday of every month
  • A certificate for every leader
  • 14-day refund from the day you buy
See the Workshop Room 1 is free

What leaders say about this work

“With easy to understand core processes in place, we’ve moved from constantly putting out fires to focusing on the future.”

Erik Piaisio
President, American Surgical Company

“We took a 35-step process and reduced it to just 16 clear, simple steps that every market now follows. Our team finally has real buy-in, and for the first time we’re ready to start packaging and scaling how we work.”

Andrew T.
Director of Operations

“Our operations team drafted their entire materials purchasing subprocess in less than an hour. We’ve been trying to do this for years.”

Brian S.
COO

Lisa Gonzalez

Who is Lisa Gonzalez?

I'm an EOS Implementer and co-author of Process! How Discipline and Consistency Will Set You and Your Business Free, from the Traction Library.

I started as a lawyer. Then I helped scale a start-up remodel company into one of the largest residential remodelers in the country, operating in multiple states, running on EOS. I learned the hard way what a binder nobody follows really costs.

I have taught this work in hundreds of workshops and spoken at EOS Conferences for several years. The Self-Implementer Workshop is the perfect version your leadership team runs on its own. 

Process! book cover, co-authored by Lisa Gonzalez

Questions leaders ask

What is a profit leak?

It is the profit a company loses when work depends on memory instead of a process everyone follows. It shows up as rework, repeated questions, turnover and discounts given to fix mistakes.

Unfortunately, it NEVER shows up as an obvious line item on the P&L.

In my work with leadership teams, the number lands between 5 and 10% of profit. Every time. The free Profit Leak Calculator estimates yours.

How many core processes should a company have?

Five to twelve. That is the handful Process! recommends (Ch. 4, Step 1). A longer list usually means sub-processes made the cut.

Do we need an EOS Implementer to do this?

No. The Self-Implementer Workshop works whether you self-implement EOS or work with an EOS Implementer. If you have one, keep them. This is the work between sessions that turns a documented process into a followed one.

How long does it take?

One quarter, the same window as a Rock. Most teams do one room a week. 

What does it cost?

Room 1, the Lobby, is free. The Leadership Team Pack is $1,750 a year for up to 7 users, with a 14-day refund from the day you buy.

Once the leadership team is aligned, you can roll the work out to the rest of your team with the Rollout Pack, 3 seats at a time.

What if we want your help live or we are a larger, complex company?

Want me in the room? The Private One-Day Workshop is one fast-paced day on Zoom with your leadership team. For companies with $50M+ in revenue, 200+ employees, or more than one location, Large Team Process Consulting is  the right fit.

What is broken process costing you?

Find your number in under five minutes. Then decide what to do about it.

Process creates freedom.

Process Success™ and related terms are the property of Processable, LLC. EOS®, The Entrepreneurial Operating System®, EOS Implementer® and Traction® are trademarks of EOS Worldwide, LLC. Process Success is an independent program of Processable, LLC, not created or sponsored by EOS Worldwide, LLC.