Laptop, notebook, pen, and coffee cup on a desk — representing planning and productivity

What Is Owning the Process  Seat (OPS)?

Most Accountability Charts are missing one critical role: the Process Seat.

It’s not a separate box or new title—but it is a role or responsibility that must be clearly owned. And most of the time, it isn’t.

That’s the problem.

When no one owns process, everything leaks: clarity, time, margin, morale.

Owning the Process Seat is here to teach you the tools to own how work gets done across teams, functions, and tools. It’s not about adding complexity.

It’s about creating alignment, consistency, and follow-through using the processes and systems you already have, including EOS®.

🪑 Is Anyone (Silently) Sitting in the Seat?

If you’re the one asking,

  • “Why isn’t this documented?”
  • “Why aren’t we following what we said?”
  • “How are we still unclear on this?”

You’re already holding the role.

Often, you haven’t been given the name or the tools to own it well.

And that’s costing you and your business: Time. Trust. Margin. Sanity.

P.S. If no one's asking these questions, you're also in the right place!

🤔 Is the OPS Group a Good Fit for You?

This community is built for leaders who are already holding the Process Seat, even if no one’s called it that yet.

It’s for you if:

  • You’re a strong performer stepping into a bigger leadership role

  • You want your team to be as reliable, thoughtful, and committed as you are

  • You’re tired of repeating yourself or carrying the weight alone

  • You’re craving consistency, follow-through, and cleaner handoffs

  • Your systems are solid—you just need people to actually use them

Great leaders don’t just run harder. They use tools. They get support. And they learn how to lead others forward—without doing it all themselves.

It's all a journey and great leaders embark on it together.

📩  You’re Invited to OPS: Owning the Process Seat

Step into the role your team needs—but hasn’t named.

If you're already holding the Process Seat—or suspect no one officially is—OPS is the private online community where you’ll learn how to own it fully and equip others to do the same.

After hundreds of EOS® sessions with leadership teams, I can tell you: most process breakdowns aren’t about people. They’re about unowned tools.
No clear accountability. No follow-through. No structure to support consistency.

OPS is your dedicated peer group to strengthen the Process Component using the EOS tools you already have: Rocks. Scorecards. L10s. Documented Processes. Followed By All.

We’ll use them—together, and on purpose. 

This is where process clarity becomes habit, and accountability becomes culture.

30-Day Free Trial - Join OPS

Join Our Owning The Process (OPS) Seat Group

Live Coaching & Tools for Your Team

$150

Per Month

If you're like me and most leaders, process is important, but never a priority. Just like the value of a Level 10 Meeting, this cohort gives you the structure, tools, and support to keep yourself and your team aligned and your processes followed.

Inside OPS, we solve real-time execution issues, reinforce process habits, and help you lead with clarity—without carrying it all alone.

Stay connected with a like-minded peer group, get accountability on your process Rocks, and access practical tools that build real traction.

🧰 The Tools You've Needed

  1. Monthly LIVE Q&A + IDS Coaching with Lisa

    Bring real issues, get real-time answers, and practice solving through the EOS tools

  2. Private Accountability Group

    Access to share issues, wins, ideas with like-minded leaders owning the Process Seat across EOS companies

  3. Support for Process Rocks

    Stay focused, avoid “set it and forget it,” and track your quarterly traction

  4. Process Metrics Dashboard Template

    A simple tracking tool to help you measure progress, highlight team wins, and make the value of process work visible

  5. Process Success Digital Resource Library

    SOP templates, rollout scripts, checklists, and short training videos for you and your team

  6. Optional AI Training & Tools

    Learn how to document faster, improve compliance, and streamline follow-through using AI

Yes, I’m Ready to Own the Process Seat!

What Other Members are Saying...

Andrew T., Process Success Graduate

“We have simplified 35 steps to 16 simple steps on a process that all of our markets use. The team has buy-in and we are ready to start packaging.”

Leota B., Process Project Manager

“We once spent $250K on a process no one used. 80+ pages that just sat on a shelf. This program showed us how to simplify and make it usable. Now our team follows it daily, and process finally drives real results.”

Patrick C., Visionary

“As a hair-on-fire Visionary, I resisted process for years. This program gave us the tools to launch and sustain it. Now I’m finally leading strategically, not buried in details.”

Brian S., Process Success Graduate

“Our operations team just drafted their materials purchasing subprocess in less than an hour! We've been trying to do this for years!"